Posted by: changholt | November 20, 2012

How to Win!

If you want suceed in business you need to suceed with people. The best book I have read on this subject is How to Win Friends and Influence People by Dale Carnegie. Below is a summary of the key points in the book – dealing with poeple and leading them.

How to deal with people:
• Don’t criticize, condemn or complain
• Give honest and sincere appreciation
• Arouse in the other person an eager want
• Be hearty in your approbation and lavish in your praise
• Six Ways to Make People Like You
• Become genuinely interested in other people.
• Smile.
• Be a good listener.
• Encourage others to talk about themselves.
• Talk in terms of the other person’s interests.
• Win people to your way of thinking
• The only way to get the best of an argument is to avoid it.
• Show respect for the other person’s opinions. Never say – you’re wrong.
• If you are wrong, admit it quickly and emphatically.
• Begin in a friendly way.
• Get the other person saying “yes, yes.”
• Let the other person do a great deal of the talking.
• Let the other person feel that the idea is his or her own.
• Try honestly to see things from the other person’s point of view.
• Be sympathetic with the other person’s ideas and desires.
• Appeal to nobler motives.
• Dramatize your ideas.
• Throw down a challenge.

Be a leader: 
• Begin with praise and honest appreciation.
• Call attention to people’s mistakes indirectly.
• Talk about your own mistakes before criticizing the other person.
• Ask questions instead of giving direct orders.
• Let the other person save face.
• Be “hearty in your approbation and lavish in your praise.”
• Give the other person a fine reputation to live up to.
• Make the fault feel easy to correct.
• Make the other person happy about doing the thing you suggest.

How to Win Friends and Influence People by Dale Carnegie

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